OUR POLICIES
2-Week Customer Satisfaction Policy
Trend Salon guarantees all services with a 2-week customer satisfaction policy! If for any reason you feel your hair needs an adjustment, please contact us within two weeks of your original service, and we will be happy to make the appropriate adjustment free of charge.
Our goal is always to make sure you’re happy with your hair. Because our guarantee allows us the opportunity to make any needed adjustments, all salon services are non-refundable. Refunds will not be issued for completed services. That’s our commitment to you!
Cancellation Policy
Your appointment is reserved especially for you. Therefore, we do require a credit card to reserve your appointment. Less than 24-hour notice will result in a charge equal to 50% of the reserved service amount. No Shows/No Calls will result in a full charge for the appointment schedule. Appointment(s) scheduled for same day services are locked in and cannot be canceled.